Privacy Policy
About this policy
This policy describes information processed through MTG Partner Points, the customer rewards and service app operated by MTG. It covers customer and participating-location use of the app.
Information used by the app
Account information includes your name, email address, phone number, account identifier, sign-in information, and terms-acceptance record. Optional profile information includes your driver handle, rig name, headshot, and rig photo. Rewards records include balances, purchase or invoice references, points issued and redeemed, dates, and participating locations. Service records may include your vehicle, the location or mile marker you enter, issue description, and work-order details. For participating businesses, the app also processes staff roles, location assignments, billing statements, and payment records.
Why information is used
Information is used to sign you in, identify your rewards profile by phone number, prevent duplicate or unauthorized transactions, issue and redeem points, display your activity, handle service requests, manage participating locations, reconcile billing, and provide support. Your phone number is used to associate points with your profile; it does not authorize someone to sign in to your account.
Who receives information
Authorized MTG personnel and participating location staff receive the information needed for their program duties. FleetFlow exchanges selected rewards phone numbers and eligible paid-invoice information with the program. Base44 and its service providers host the app and provide authentication, storage, and platform operation. If you choose Google login, Google processes authentication under its own policies. Accounting records may be sent to QuickBooks when MTG connects and uses that integration. External sites opened from the app have their own privacy policies.
Photos, location, and device data
Photos are optional and are uploaded when you select a file. Only upload images you are comfortable storing in the app; avoid documents or other sensitive material in profile photos. Service-request location is information you type into the form. The app does not request continuous GPS access or access to your contacts. Hosting and sign-in providers may process IP addresses, browser or device details, and operational logs to deliver and secure their services. The app uses browser storage to maintain sign-in and operating state.
Retention and your choices
You can review and update profile details in the app. Contact MTG at 303-476-3622 to request access, correction, or deletion of your account information. MTG may need to verify account ownership before acting. Transaction, billing, security, or dispute records may need to be retained where required by applicable obligations. Closing access alone does not necessarily erase those records. Do not send passwords or verification codes when requesting support.
Policy updates and contact
MTG may update this policy as the program changes. The revision date appears on this page. For privacy questions, call 303-476-3622 and identify MTG Partner Points.